Privacy policy

Privacy Policy — Tiny Mango

Last updated: 18/01/2026

Important: About Photos and Personalization

Photos uploaded to create your child’s character are not stored on our platform.
They are used only to generate the character and are then permanently deleted.
We do store the generated 3D character images in your account so you can:

Reuse them for future books
View and manage your characters
Avoid creating them again

Along with the 3D characters, we store:

The character’s name
Custom details you introduced (hair, eyes, skin tone, style, etc.)

1. What Information We Collect

We may collect the following information when you place an order or use our website:

Customers’ name
Email address
Shipping and billing address
Phone number
Payment information (processed securely by third-party providers)
Avatars’ name and personalization details
3D character images generated from your input
Dedication messages
Order history and communication records
Technical data (IP address, browser type, cookies)

2. How We Use Your Information

We use your information to:

Create and personalize your storybook
Generate your child’s 3D character
Store your 3D characters in your account for future use
Process payments and deliver your order
Communicate about your order
Provide customer support
Improve our website and services
Comply with legal obligations

Photos are used only to generate the character and are not stored.

3. Children’s Data Protection

We take children’s privacy seriously.

Children’s photos are not stored.
Children’s personal data is used only for personalization.
We do not sell or share children’s data for marketing.
We do not use children’s images for advertising without explicit written consent.
We comply with GDPR (EU) and COPPA (USA) where applicable.

4. Sharing Your Information

We share data only with trusted partners needed to fulfill your order:

Printing and production partners
Shipping and logistics providers
Payment processors
IT and hosting providers

All partners must protect your data and use it only to provide services to Tiny Mango.

5. Data Storage and Security

Data is stored securely using industry-standard protection.
Access is limited to authorized staff only.
We use encryption, secure servers, and access controls.

6. How Long We Keep Your Data

Order and billing data: kept as required by law.
3D characters and personalization details: kept in your account until you delete them or close your account.
Photos: deleted immediately after character creation.

You can request deletion at any time.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability

8. Cookies and Tracking

We use cookies to:

Make our website work
Analyze traffic
Improve performance
Support marketing (with consent where required)

You can manage cookies via your browser or our cookie banner.

9. International Data Transfers

Your data may be processed outside your country. We ensure legal safeguards are in place.

10. Changes to This Policy

We may update this policy. The latest version will always be available on our website.

11. Contact

Tiny Mango
Email: info@thetinymango.com